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HOMEBR@NCHING/BILLP@Y INSTRUCTIONS
For members that do not currently have HomeBr@nching and would like to sign up online, after opening an account, begin here.
SELF ENROLLMENT
Enrolling is as simple as logging into www.yourfederalcu.com, linking onto Online Banking
/ HomeBr@nching; click on apply, read through the YOUR Federal Credit Union HomeBr@nching
Agreement and click on click here to apply for Online Banking / HomeBr@nching. You will
now be at the Log In page for YOUR new HomeBr@nching / BillP@y service.
To alleviate unwanted frustration, we recommend maximizing each page and scrolling to the bottom
of each page to ensure that you're aware of all the information provided. NOW let's log into HomeBr@nching!
If you did not have the PIN set with Member Services when opening the account, scroll down to the bottom of the
page and choose the Sign Up Now option. This will take you to the Self Enrollment Disclosure.
Please read this carefully. After accepting the terms, you will be asked to provide specific information.
For security reasons, the information asked for must match exactly. Here are some reminders as you input information:
- Be sure and input your name AS IT APPEARS ON YOUR STATEMENT.
- Be sure to input your account number AS IT APPEARS ON YOUR STATEMNET.
After the information is accepted, you will be asked to choose a password. The password page provides a list of
criteria that are and are not acceptable when choosing a password. When password confirmation is complete you
have successfully completed the Self Enrollment Process.
LOG IN
Choose Log Into HomeBr@nching and it is time to Set Up YOUR HomeBr@nching / BillP@y account.
Your USER ID is your account number. Remember - do not add numbers before or after your account number.
Your password is the one you just chose.
The first thing you will see when you sign in is the Alert Center. If you have an alert,
you may delete it after reading it by marking it and pressing Mark as Read. Alerts are important messages
produced and initiated by the Credit Union.
SET UP
Continuing now will allow you to set up your account. You will find a menu of items including:
- Personal Finance Center
- BillPayer
- Loans
- E-Documents
- Account Services
- Preferences
THE PERSONAL FINANCE CENETER
The Personal Financial Center offers 2 options:
- The account summary simply gives a "snap shot" look at your account as well as the ability to review
account history, check clearings and even provides detailed information including tax information, etc.
- The Transfer option allows you to set up single or recurring transfers, choose the "to" and "from"
accounts and set a specific number of times or and ending date for the transfer.
**MEMBERS WILL NOT BE ABLE TO CHANGE OR ALTER A PREDETRMINED TRANSFER SET UP BY THE CREDIT
UNION FOR LOAN PAYMENTS OR OTHER PURPOSES.**
BillPayer
The next menu item is BillPayer. This new BillPay Service is simple to use so setting it up is a snap.
Click on Enroll Billpayer. You are provided a list of suffixes to choose from. This is the account you want
your bills to be paid from. If you only have one checking account there will only be one choice. If you have
several checking accounts, you must choose the account you wish to use. Choose the account and enroll. You
will scroll through basic BillPay disclosures. Please read these carefully. After accepting the terms, you
should read a message letting you know that your suffix was successfully enrolled.
It's now time to add your payees. You may choose 1 of 2 ways to input your information:
- Choose add payee. A box will appear prompting you to add information pertaining to the payee.
This information may be obtained through your copied records and on the front of each bill.
- Choose find a payee. This option allows you to provide the name of a specific payee at which
time you may be provided a list of payees matching that information. Using the address on your bill, match the two.
**A MAJOR CHANGE IN THE NEW BILLPAYER SERVICE IS THAT FUNDS WILL BE
WITHDRAWN ON THE DATE THE BILL IS PAID**
Payments should be made 3 days prior for electronic transmission and no less than 5 days prior for check transmission
in order for the payment to be received by the payee in a timely manner.
Payments may be modified if processing for BillP@y has not been completed. Simply click on pending payments.
If the payment has been paid, it won't appear in the pending payment list. If it has not been paid, you
will be able to make modifications.
QuickPay allows members to view all payees they have marked as QuickPay in BillP@y at one time
AND setup payment on these payees without having to access each payee individually.
Payment History allows you to see payments paid by range of date.
Canceling BillP@y may be done by choosing the Cancel BillPayer icon
and choosing the Cancel Enrollment button.
All BillP@y menu options are located at the top of the BillP@y page.
LOANS
The Loans option offers members 3 menu items:
- Loan application allows members to apply for a loan via HomeBr@nching. Members
can continue to expect a response within a timely manner.
- Loan Calculator allows you to approximate payments based on information provided
by you. Loan Calculator will prompt you through the information required and show
payment options that include all possible credit life/disability insurance additions.
- Last, loan status allows you to monitor the progress of your loan request.
E-DOCUMENTS
After choosing this prompt, members will have the option of signing up for E-statements.
There will be an E-statement, paper-statement drop down for the member to choose from.
Members that choose E-statement will no longer receive a paper-statement. Procedures
for canceling E-Statement remain the same. Members must send written authorization (e-mail acceptable)
to the HomeBr@nching coordinator asking that E-Statement be cancelled. The E-documents
option offers members 2 menu items:
- View e statements. The view e-statement prompt offers members a drop down of dates,
upon building history, that they may choose from. If there is no history provided during
certain periods, this will be reflected through a message located at the bottom of the page.
- View e checks. Choose the checking account suffix you wish to use and input the check number
you are searching. A front and back image of the check will appear in a printable format.
ACCOUNT SERVICES
The Account Services Option offers members 2 menu items:
- Overdraft Protection. The first thing you will see after choosing this option is
an account number or a series of account numbers eligible TO RECEIVE overdraft protection.
After choosing an account, you will be taken to a drop down box allowing you to choose the
account or accounts, in order, that will transfer funds as means of overdraft protection.
- Recurring Transfers. Recurring Transfers allow you to choose account from and account to
transfers on a one-time or recurring basis. Recurring transfers set up by a Credit Union employee
MAY NOT be altered or stopped through recurring transfers; however, a member may add an additional
recurring transfer to an existing Credit Union set transfer to pay additional funds to the account.
PREFERENCES
The Preferences option allows you to have up-to-date account information emailed to you and
provided through the Elerts and E messaging system on HomeBr@nching. Both are brand new, state-of-the-art
options available to YOUR Federal Credit Union Members. Setting yourself up on E-messaging and Elerts is
simple. First, let's begin with the menu of options you will see when you choose Preferences.
- Change Password. Changing your HomeBr@nching password is as simple as linking onto
to Change Password. You will be asked to provide your current password as well as the new password
you want. You will then be asked to confirm the new password.
- Change E-mail. Changing e-mail allows you to update or change your current
email address. Providing this information is very important so that the Credit Union can send you updated information.
- E-mail Services. Within E-Mail Services, you'll find 3 sub categories including My e-mail
subscriptions, My personal e-lerts and E-mail services preferences.
- My E-mail Subscriptions. With this service, members are sent a predetermined list of
e-messages pertaining to specific account events, when those events occur, as well as
events the member may choose from in a menu to have e-mailed to them. Simply prompt
each request by clicking on yes. At the bottom of the page, you'll find a predetermined list.
These Emails will be sent to you automatically. Select submit after you have confirmed
your choices and you have e-messaging set up. A Set up personal e-lerts promt will appear.
- Set up Personal E-lerts. After choosing Set up personal e-lerts, you will come
to a page that has an add e-lerts promt. Choosing this will bring you to a page of
optional e-lerts. You may choose, and set up e-lerts one at a time. After choosing
the e-lert you wish to add, you will need to provide the information that HomeBranching
will ask for. Hit continue to add more e-lerts.
- The last menu selection under E-mail Services is E-mail Services Preferences.
You choose whether you want to receive text messages only, or you may choose HTML
allowing both text and picture.
- Account Nicknames. Account nicknames allows you to "rename" your accounts
on HomeBr@nching. After you have given your account a nickname, choose the default button.
- Contact Information. This prompt allows you to update contact information that you provided
in the initial HomeBr@nching/BillP@y set up.
- Multiple Accounts. Accessing multiple accounts is ONLY possible with permission from the
"other" party and if you know the user I.D. and password of the "other" account.By allowing someone cross access to your
account you are allowing them full control on your HomeBr@nching account. Click here for more information on multiple accounts.
CONTACT INFORMATION
The contact information is the Credit Union's phone number (214-574-2000),
e-mail address (info@yourfederalcu.com) and phone numbers for members to
call to activate a Debit Card , report a stolen/lost Debit Card or report a stolen/lost MasterCard.
Click here to continue to the HomeBr@nching login page.
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